Test your self – Final Exam Prep Quiz Nov 2020

This Act compels businesses to display the prices of all goods and services:

A   Consumer Protection Act, 2008 (Act 68 of 2008)
B   National Credit Act (NCA), 2005 (Act 34 of 2005)
C   Compensation for Occupational Injuries and Diseases Amendment Act (COIDA), 1997 (Act 61 of 1997)
D  Skills Development Act, 1998 (Act 97 of 1998)

Smooth Milkshakes implemented the … diversification strategy when they added fruit shakes to their existing menu.
A vertical
B horizontal
C concentric
D conglomerate

Zuko Transport operates in the … sector as they specialise in
delivery services.
A   secondary
B   primary
C   economic
D   tertiary

Angela Construction facilitates the training of its employees on a
regular basis. This is an example of … as a TQM element.
A   continuous skills development
B   adequate financing and capacity
C   monitoring and evaluation of quality processes
D   continuous improvement to processes and systems

This function is responsible for the release of positive press statements in order to boost the image of the business:
A   Purchasing
B   Public relations
C   Marketing
D   General management

This form of investment requires a minimum amount of R1 000 to
be invested:
A   Unit trusts
B   Shares
C   RSA Retail Savings Bonds
D   Fixed deposits

KDG Insurers applied the principle of … when they compensated Gerald
Trading for losses incurred due to a burglary.
A   utmost good faith
B   indemnification
C   security
D   insurable interest

Henko handled the feedback session in a professional manner
when he …
A   responded to questions without listening.
B   ignored a valid comment from the audience.
C   addressed the person and not the question.
D   responded politely to questions from the audience

Food For All Ltd has identified … as one of their corporate social
investment (CSI) focus areas.
A   business ethics
B   rural development
C   health and safety
D   employment equity

A grievance procedure requires an aggrieved employee to first report the
matter to his/her …
A   supervisor.
B   shop steward.
C   senior management.
D   trade union.