QUESTION 1
1.1 Various options are given as possible answers to the following questions. Choose the CORRECT answer
1.1.1 … is the process of receiving and welcoming employees when they first join the company.
A Induction
B Placement
C Recruitment
D Leading
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.2 The process of applying techniques that shows how long it takes a trained, qualified employee to do a particular activity at a defined level of performance:
A Work measurement
B Method study
C Work-study
D Form design
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.3 … is not a characteristic that affects productivity in the workplace.
A Personality
B Job satisfaction
C Psychology
D Motivation
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.4 … is not an additional management task.
A Communication
B Observation
C Decision making
D Delegation
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]B[/bg_collapse]
1.1.5 Human Resources managers have … authority.
A staff
B control
C power
D funding
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.6 A method of conducting a job analysis is …
A psychological evaluation.
B communication
C training
D questionnaires
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.7 … refers to the number of subordinates reporting directly to a particular manager.
A Work measurement
B Productivity
C Span of control
D Method study
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.8 A factor that influences the choice of span of control is …
A the stakeholder.
B the trade unions.
C the suppliers.
D specialisation.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.9 Work measurement can be carried out by means of the following technique:
A Support
B Conflict
C Estimates
D Identity
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.10 The activities and processes of the HR department where it applies expertise to assist the organisation effectively and to utilise its human resources in order to achieve the organisation’s vision, mission and long-term goals is …
A human resources provisioning.
B a human resources function.
C human resources development.
D human resources training.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]B[/bg_collapse]
1.1.11 Placement refers to …
A choosing the best candidate for the job.
B attracting suitable candidates.
C movement of individuals within the organisation.
D ensuring that the right people are doing the job.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.12 Traditional and simplest form of enterprise structure:
A Project organisation structure
B Divisional organisation structure
C Line organisation structure
D Line and staff organisational structure
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.13 Most important aspect to consider about a job:
A Motivation
B Personality
C Productivity
D Job satisfaction
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.14 Refers to nature of work performed:
A Products
B Customer
C Functions
D Geography
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.15 Analyse the job, not the person refers to …
A steps in the process of job analyses.
B outcomes of job analyses.
C uses of job analyses.
D principle of job analyses.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.16 Which ONE of the following elements does not have to be included in a mission statement?
A Description of suppliers
B Method of satisfying customers needs
C Description of customer needs
D Description of customers company serves
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.17 Human resources utilisation excludes …
A organisational structures.
B employee wellness.
C promotions and transfers.
D coaching and counselling.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]B[/bg_collapse]
1.1.18 Persons virtually analyse their own jobs by means of this method:
A Incumbents diary
B Interview
C Job analysis
D Observation
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.19 Which ONE is not applicable to method studies:
A Process analysis
B Working analysis
C Objective analysis
D Action analysis
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.20 Which ONE does not form part of the external environment:
A Media
B Suppliers
C Competitors
D Employees
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.21 Deciding how the organisation is going to implement its plans:
A Planning
B Organising
C Controlling
D Leading
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]B[/bg_collapse]
1.1.22 The process of applying techniques that show how long it takes a trained, qualified employee to do a particular activity at a defined level of performance:
A Work measurement
B Method study
C Work-study
D Form design
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.23 Which ONE of the following is NOT a basic management task:
A Coordination
B Organising
C Leading
D Planning
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]A[/bg_collapse]
1.1.24 Which ONE of the following is NOT an additional management task:
A Communication
B Observation
C Decision making
D Delegation
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]B[/bg_collapse]
1.1.25 Selection refers to …
A ensuring that the right people are doing the job.
B attracting suitable candidates.
C choosing the best candidates for the job.
D welcoming new employees.
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.26 Method of conducting a job analysis:
A Psychological evaluation
B Communication
C Training
D Questionnaires
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.27 Number of subordinates reporting directly to a particular manager:
A Work measurement
B Productivity
C Span of control
D Method study
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.28 Factor that influences the choice of span of control:
A Stakeholders
B Trade unions
C Suppliers
D Specialisation
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]D[/bg_collapse]
1.1.29 Work measurement can be done with this technique:
A Support
B Conflict
C Estimates
D Identity
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]
1.1.30 Which ONE of the following is NOT a type of informal group:
A Social group
B Reference group
C Authority group
D Task group
[bg_collapse view=”button-blue” color=”#fcfcfc” expand_text=”Show Answer” collapse_text=”Close” ]C[/bg_collapse]