Business Studies Grade 10 | Problem-solving techniques | Empty chair

Empty chair
This technique can be used when a person must make decisions alone. It provides a way for individuals to engage in self-reflection and problem-solving without needing someone else physically present. By using this method, a person creates an internal dialogue that helps clarify their thoughts, feelings, and possible choices. It encourages deep thinking and can reduce feelings of isolation when making important decisions independently.

In this step, the individual visualizes someone—often a trusted or respected figure—sitting in the empty chair. By speaking out loud to this imaginary person, the participant externalizes their thoughts and emotions. This makes the problem more tangible and easier to understand, while also allowing the person to express concerns or uncertainties they might otherwise keep inside. The imagined listener acts as a sounding board for the participant’s ideas.

After explaining their thoughts, the participant switches perspective by imagining how the other person in the chair might respond. Taking on the role of this imaginary figure, they offer advice, ask questions, or challenge their own ideas. This role-play allows the person to see the problem from a different point of view and helps uncover new insights or alternative solutions that were not initially considered.

Application of empty chair

One person sits facing an empty chair and imagines that someone he/she respects is sitting in the chat chair. The choice of who is imagined in the chair is important. It is usually someone whose opinion they value—a mentor, friend, or family member. This imagined presence creates a safe mental space that encourages honesty and openness. By picturing someone they respect, the person feels supported and less alone when discussing difficult issues or complex problems.

Explain the problem to them in detail, out loud
The participant verbally describes the problem in full, sharing all relevant information and emotions. Speaking out loud rather than just thinking about it allows for better organization of thoughts. This detailed explanation helps bring clarity to the situation and can highlight aspects of the problem that were previously unclear or overlooked.

Describe all the angels of the problem
The person explores the problem from every possible angle—looking at causes, effects, people involved, and any other relevant factors. By examining the situation thoroughly, they gain a comprehensive understanding of the issue. This detailed exploration helps prevent important details from being missed and ensures that solutions address the problem in its entirety.

Tell them what you think the possible solutions are and how you think each of the solutions will work out
Finally, the participant outlines the potential solutions they have considered and reflects on how each might play out in reality. They assess the strengths and weaknesses of each option, imagining the outcomes and possible consequences. This step helps in weighing choices carefully and choosing the best course of action based on realistic expectations and informed judgment.

Get free study guides, Grade 10 notes & past exam papers to ace your exams. Learn smarter and boost your marks!

READ Other Problem Solving Techniques

Business Studies Grade 10 | Problem-solving techniques | Delphi Technique

Business Studies Grade 10 | Problem-solving techniques | Force Field Analysis

Business Studies Grade 10 | Problem-solving techniques | Brainstorming

Business Studies Grade 10 | Problem-solving techniques | Nominal Group Technique